Scale Your Support, Not Your Overhead

Syntadesk delivers inbound customer-care teams hand-picked from the Philippines’ top talent pools, trained to mirror your brand voice.

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10+ yrs
Recruiting Excellence
5,000+
Agents Screened
98%
Client Retention

From Screening Thousands to Selecting the Few

Our founders spent a decade designing hiring playbooks for the Philippines’ largest BPOs. We learned one truth—skills alone don't guarantee success. Cultural fit, empathy, and relentless curiosity create agents customers love.

Now we pour that expertise into your team. Every Syntadesk hire is TailorFit™ to your brand, turning routine calls into memorable conversations.

  • ISO-certified facility & GDPR-ready processes
  • 24/7 redundant fiber & backup power
  • Real-time QA dashboards for transparency

Inbound Customer-Support Services

24/7 Multichannel Support

Phones, live-chat, email—covered round the clock so every caller feels heard and helped.

Social Media & Marketplace Care

We monitor and respond across Facebook, X, IG, Amazon & eBay DMs in real time.

Technical Troubleshooting

Tier-1 agents diagnose and resolve common product or software issues, escalating only when necessary.

Order & Billing Enquiries

From shipping updates to refund requests—handled professionally and accurately.

Our Four-Step TailorFit™ Method

1

Discovery

We map your voice, KPIs, tech stack, and culture.

2

Talent Blueprint

Role profiles and scorecards aligned to your goals.

3

Curated Recruitment

Behavioral interviews, accent screens, and test calls filter the top 2 %.

4

Launch & Optimize

Agents embed with your team, with continuous QA and coaching.

Trusted by Recruiters From

Teleperformance logo Optum logo Concentrix logo Alorica logo Sutherland logo

What Clients Are Saying

"Syntadesk cut our response times by 62 % in the first month. Customers keep mentioning how friendly our new reps sound."

Sarah L. – E-commerce Founder

"We tried three outsourcing firms before them. None matched our brand tone like Syntadesk agents do. It feels in-house."

Michael T. – SaaS COO

"Their QA dashboards are gold. Every week we know exactly where scripts succeed and where we can improve."

Raj P. – HealthTech Director

Ready To Elevate Your Customer Experience?

Send us a quick email outlining your goals. We’ll respond within one business day with a custom proposal.

contact@syntadesk.com